The Pet Stop Mobile Clinic- Membership Club provides a subscription service for the following services for your dog or cat:
Unlimited Nail Trim, Anal Gland Expression, Dental Rinse and Ear Cleaning
Discounts on our nutrition marketplace including food/treats/toys/shampoos (does NOT include RX products however ask about our rebate program).
FREE tele-health calls. Access 24/7 video consultations with real veterinarians that all have at least 10 years of clinical experience. Free only for premium and premium plus members. Standard members get access but must pay a per consult fee at a significant discount to standard price.
Food Finder access and nutrition consult. Book a time to review your food choices with our expert nutritionists. You get one free consult as part of your membership.
Free Annual Home Visit (home visit fee of $19.99 waived, products and services prices remain the same) (Free only for premium and premium plus members) *see below for more details
Skip the line-Market Place Guarantee-Members Guarantee (for Premium Plus members only) Members must be at the clinic on time. We will make reasonable effort to ensure you are seen right away however if our vet staff is helping another customer when you arrive then we will finish with that customer and the Premium Plus members will be seen next in order of their arrival.
Use of the Services is subject to these Terms and Conditions and The Pet Stop Mobile Clinic- Membership Privacy Policy. YOU MAY CANCEL AT ANY TIME.

*1 free home visit is included in Premium and Premium Plus Plans, this perk waives the $19.99 home visit fee if you are under our $150.00 minimum. This perk does not mean the products and services are free at your home visit. Furthermore, 1 free yearly home visit is limited to a geographical area. For more information if  your city is within the home visit limit, please call our office for more information. 877-704-3893


Acceptance of Terms
By subscribing to our Services, you indicate your unconditional acceptance of the following Terms and Conditions.
Registration and Membership
In order to start your ongoing Membership monthly subscription, you must register as a member. To register, you can simply provide information about your pet and services you require, your information including address and billing information, and your valid email address and information about your pet. All information that you provide to The Pet Stop Mobile Clinic- Membership Club, including your credit card information, is subject to 

The Pet Stop Mobile Clinic- Membership's Privacy Policy. You are responsible for keeping your registration information up to date. 

As a registered user of The Pet Stop Mobile Clinic- Membership, you agree to receive emails promoting any special offers. We may from time to time send you our monthly newsletter. You may opt-out from receiving special promotions or our newsletter by emailing info@petstopclinic.com or selecting to unsubscribe as may be provided in the applicable e-mail correspondence.

Subscription

  1. As a subscribed Membership member, you will have access to all of the member perks based on which membership you signed up for.  BY SUBSCRIBING YOU AGREE TO PAY THE MONTHLY SUBSCRIPTION FEE FOR THE SERVICES THAT YOU SIGNED UP FOR. This agreement is not transferable or assignable and applies only to the pet designated while owned by the client. Client may obtain care for pet under this agreement only at The Pet Stop Mobile Clinic at participating retail locations, Excludes Pet Supplies Plus and home visits (unless you are using your free annual (1 time a year) home visit perk). Either The Pet Stop Mobile Clinic or Client may cancel this agreement at any time. Your subscription is continuous until you cancel. If client cancels for any reason The Pet Stop Mobile clinic shall be entitled to retain the installment for the month in which the cancellation occurs. If Client has paid the full annual fee in advance, upon cancellation by Client, The Pet Stop Mobile Clinic will refund the monthly installments for the remaining months after the month in which cancellation occurs. If Client performs all his or her obligations and The Pet Stop Mobile Clinic cancels the agreement, all monthly or annual fees client has paid for the current term year will be refunded in full, less The Pet Stop Mobile Clinics full retail charges for any services rendered before cancellation. In no cases will any amount paid by client be refunded upon cancellation.

Client understands and agrees that no additional incentives will be offered when rendering the services in this agreement, including but not limited to gift cards, discounts, bundle packages, rebates or other forms of financial gain will be included whatsoever when redeeming services.   


This agreement will be effective for the period client signs up and will be automatically renewed for subsequent periods of one year unless and until client or The Pet Stop Mobile Clinic terminates this agreement as of the end of any term year by written notice to the other party given no less than 30 days prior to the automatic renewal date. Cancellation can be sent via email info@petstopclinic.com 


The Pet Stop Mobile Clinic reserves the right to adjust monthly fees and services at any anniversary date or to cease at any time to provide the program. Client will be notified of any adjustments 30 days in advance via email.

Installment payments will be billed directly to your credit card. Client is responsible for notifying The Pet Stop Mobile Clinic of any changes in account setups for billing. In the event the Client fails to pay any installment within 30 days of its due date, The Pet Stop Mobile Clinic may immediately terminate this agreement and declare all fees and remaining monthly installments for the then current term year to be immediately due and payable. 

 

  1. If any cancellation of this agreement for any reason results in monies due to either Client or The Pet Stop Mobile Clinic such monies will be paid in full within 30 days of cancellation.   

Billing and Payments

The price of the Services is payable in full each month. We accept the following credit cards at this time: Visa, MasterCard, American Express, or Discover. You will automatically be charged each month for your ongoing subscription. YOU MAY CANCEL AT ANYTIME. You will automatically be charged each month during that subscription period. Further, unless you cancel your subscription or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time.

For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products.

We use a third party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant The Pet Stop Mobile Clinic- Membership and our partners Pet Assistance LLC the right to store and process your information with the third party payment service, which it may change from time to time; you agree that The Pet Stop Mobile Clinic or Pet Assistance LLC will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider's terms of service. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.

Limitation of Liability

IN NO EVENT SHALL THE PET STOP MOBILE CLINIC HOLDING LLC or PET ASSISTANCE LLC OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE TO MEMBER/SUBSCRIBER OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES) ARISING OUT